To receive your salary, your working hours must be registered correctly in the app via the check-in/check-out feature. We kindly ask you to verify that all your ploys are marked as complete by going to My Ploys in your profile. If you have forgotten to check-out after a shift, you can mark it as completed by simply selecting the ploy and then click the option complete. Your working hours will then be sent to the company for approval. Please note that companies reserve the right to reject working hours that are registered later than 48 hours after your shift started. If you complete your shift after this deadline, we cannot guarantee that your hours will be paid out.
If your registered work hours are correct, and there still is an error in your salary, please contact us at [email protected]
. Remember here to include as much information as possible, so that we can best help you.
Please note that tax is automatically deducted from your salary. For every payout, you will receive a payslip with a more detailed breakdown of your salary and your tax. Generally, we will always apply the salary to your tax card A (hovedkort), unless informed otherwise. If you want to change the tax card, please see the section; How do I change my tax card? If you have questions concerning tax, please contact SKAT directly.