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Unfortunately, meploy cannot postpone salary payment. The salary will be paid on the last bank-day of the month.


You will be paid according to the rules or collective agreement of the company in question. Meaning that if the permanently hired workers receive a salary supplement for overtime, you will as well.


Meploy uses your main tax card (A), unless other has been requested in written by you. If you wish to change the tax card used for salary, please contact us through the form below, and write which tax card you wish to use in the subject line.


Your worked hours will appear in the salary overview on your meploy account, once approved by the company you have worked for. We always encourage companies to approve hours on an ongoing basis.


On the last bank-day of the month, your pay slip will be sent to the email address you used for signing up on meploy. Please check your inbox and spam folder. If you still have not received the pay slip, contact us via the form below.


In order to receive your salary, you have to register your work hours correctly via the check-in/out function. Please check that you have completed your ploys by logging in to your meploy account and click on My Ploys. If you have forgotten to check-in or out of a shift, you can complete it by clicking on the ploy in question and mark it as complete. Hereafter, the hours will be sent for approval to the company that you have worked for. Please note, that companies are in their right to reject hours registered later than 48 hours after your shift has started. Therefore, meploy cannot guarantee that you will be paid for work hours reported after this deadline.

Please also make sure that your bank details and personal information is correct. We can only pay out your salary if we have your correct account- and registration number, full name, address, and CPR-number.


In order to receive your salary, you have to register your work hours correctly via the check-in/out function. Please check that you have completed your ploys by logging in to your meploy account and click on My Ploys. If you have forgotten to check-in or out of a shift, you can complete it by clicking on the ploy in question and mark it as complete. Hereafter, the hours will be sent for approval to the company that you have worked for. Please note, that companies are in their right to reject hours registered later than 48 hours after your shift has started. Therefore, meploy cannot guarantee that you will be paid for work hours reported after this deadline. Please click here to read more on how to register hours on meploy.

Please remember, that tax will be deducted from your salary. Check your salary slip that you have received via email for an itemized breakdown hereof. meploy uses your main tax card for salary. If you wish to change this, please go to section: How do I change my tax card? For further questions regarding tax, please contact SKAT.


Your work hours are automatically registered when you check-in and out of your ploy. Hereafter, the hours are send to the company you worked with for approval. Once the company has approved your hours, your salary for each individual shift will appear in the salary overview on your meploy account. The salary period on meploy runs from the 24th until the 23rd each month, and is paid out by meploy once every last working day of the month. A salary slip will be sent to the email address you used when signing up on meploy.


he salary stated in the ploy description is an average calculation of the work hours and timeframe. If the company you work for has supplements for specific timeframes, your salary may differ if your work time has shifted, or if you finish earlier than what is stated in the ploy description.


In you salary are included all shifts approved by the shift leader.


Salaries are transferred after 24th every month.


The company you work for sets the salary level for your ploy. If a company has a collective agreement you will be paid accordingly. If a company does not have a collective agreement, you will be paid on equal terms with the permanently employed workers performing equivalent labour. As stated in your contract of employment, the minimum wage on meploy is 120 DKK per hour plus Holiday allowance and ATP.

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When you arrive at the workplace and are ready to work, you check in by opening the meploy app, and clicking the red “check-in” button. When this is done, our system registers that you have shown up for your shift. When you finish your work, you open the app again, and click the red “check-out” button. Here, you can also note any break time.
Afterwards, your working hours are sent for approval to the company that you have worked at. Please be aware that your start-time is automatically changed to what is stated in the ploy description, if you check in early.

If you need to change the time for your check in/out, please reach out to the meploy team via the contact formular below. When you make the ticket, please note the date and reason for your change.


If you have made a mistake while checking in, you must immediately reach out to the meploy team by phone at +45 93 60 93 92 or via the contact formular below. Remember to include as much information as possible in your request.


In order to get paid for your work through meploy, your hours must be registered on the platform. Therefore, it is important that you always have a ploy to check in and out of before you begin your shift. If the company that you are working for, has asked you to work without a ploy, please inform meploy immediately through the contact form below. Please state the date and work time for the shift along with the name of the company and who requested you to work.


If you are working longer than what is stated in the ploy description, you must make sure that this has been approved by a shift leader from the workplace. You must state who has approved your overtime, as well as a reason for the overtime in the comment section, when you are checking out. If you have not stated why you have worked overtime and who has approved it, we cannot guarantee that the company will approve your overtime - so please remember!

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In case of illness, you should inform meploy by phone: +45 93 60 93 92 within the following time frames depending on your work time. As some days may be busier than others, please hold the line in case of a phone queue.
If you are sick for several days, you have to notify us each day.

Day shifts starting before 10:00: 06:00 - 07:00
Day shifts starting between 10:00 - 14:00: 08.00 - 09:00
Day shifts starting between 14:00 - 18:00: 12:00 - 13:00
Evening and night shifts starting from 18:00 - 06:00: 15:00 - 16:00

If you fail to notify us within the correct deadline, you will be noted as absent. Absence may result in a written warning, which can lead to permanent suspension from the platform. In case of absence we will reach out to you to get a clarification of the situation.

If the company you are working for needs a replacement during your absence, we might be forced to cancel your remaining shifts in the ploy. We will, of course, do our best to help you find a new ploy, once you are back on your feet.

Our sickness policy is out of concern for the whole working community on meploy. When we receive your sickness notice according to the deadline, we have a chance of finding a replacement if needed, which gives other meployees the opportunity to work. Furthermore, it strengthens the company's faith in the work community.

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When you accept a ploy, a work agreement is in place. Therefore, meploy and the company you will be working for expect you to show up. Should you be hindered and wish to cancel a ploy, you must notify meploy via phone +45 93 60 93 92 and the company you will be working for via the chat function in the ploy. This must be done as soon as possible and, by the latest, 12 hours prior to your shift starts.

If you fail to notify us within the correct deadline, you will be noted as absent. Absence may result in a written warning, which can lead to permanent suspension from the platform. In case of absence we will reach out to you to get a clarification of the situation.


We always encourage companies to book meployees according to their needs, in order to avoid cancellation of ploys.

The company, you are working for, has the right to cancel your shift or the entire ploy at any time without giving you compensation. However, you will receive wage for the first 3 hours if the shift is cancelled in such a short notice that you have already arrived at the workplace.

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meploy does not only follow GDPR, but you own your data. We will never sell your data to advertisers or give anyone outside meploy access to it. Your data is only used to find you relevant work and pay your salary.


If you feel that you have received an unfair review from a company user, please contact us via the contact form below, and we will investigate further.


The best way to get an attractive profile on meploy, is by doing good work via the platform. Once you have finished a ploy, the company you worked for can leave a review– either by a star rating or writing a couple of lines regarding your work performance. It’s quite simple, the more good reviews you have, the more ploys you will be offered.


The company users can see exactly the same as you when you enter your profile front page. You do this by clicking on your profile picture in the upper right corner, and then choose Profile. Here, they can see your profile picture, which types of jobs you are searching for, your verifications, your ratings, and the competences and experiences that you have chosen to write on your profile. The company users cannot see any of the information or documents that you have uploaded or registered on meploy.

Overall, we are extremely aware of keeping your information and documents safe, and we never share your information or documents with any third (3) party, without having a clear consent given by you.


Except for your profile picture, which is public to all companies searching for workers on the platform, your documents are not accessible to anybody but yourself and the meploy staff.

You can actively choose to share your CV and criminal record with a company, when you apply to a ploy. However, we never share your documents or personal information with a third party without your permission.

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You can change your email by clicking on your profile picture in the upper-right corner, “Settings” and then “Trust and verifications”.


In “Notification settings” you can get an overview, as well as manage how and when you would like to receive notifications from us. You can also choose, whether you wish to receive notifications on your mail, on your app, or both.


You can change your password by clicking your profile picture in the upper right corner, “Settings”, and then “Account settings”. Click “change” next to your password, and write your new password.


You can delete your profile by clicking on your profile picture in the upper-right corner, “Settings”, and then “Account”. At the bottom of this page, you can choose to delete your profile.


If you are going travelling, or know that you cannot work via meploy for a longer period (Over 3 months), we recommend you to pause your profile. You can pause your account in the app, by clicking on “Settings” and “Pause my account”.


Your calendar is a tool to let user companies know which days you are available for work. You can fill out your calendar 3 months ahead of time. Be aware that your calendar only indicates which days you can work. You are never forced to accept work, regardless of how you filled out your calendar.


If you have forgotten your password, click on “Forgotten password?”, after which we will send a link to the mail, that is connected to your meploy profile. In the mail, you can click on a link, which will reset your password and allow you to create a new password.


You can change your phone number by clicking on your profile picture in the upper-right corner, “Settings” and then “Trust and control”. Remember to click save at the bottom of the page, in order to register your changes.


You can change your address by clicking on your profile picture in the upper-right corner, “Settings” and then “Payment settings”. Remember to click save at the bottom of the page, to register your changes.


Unfortunately, it is not possible to merge two profiles. We recommend that you delete one of your profiles, in order to avoid confusion and miscommunication.

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In order to verify your account to Pro status, you must log into your meploy account and click Become Pro. Here, you will be asked to fill out your personal information and upload criminal record, picture of your passport, and danish work permit, if you are not an EU-, EEA- or Swiss citizen. Additionally, we kindly ask you to fill out your work preferences and experiences. We request this information for your employment contract, and so that our algorithm can match you with the jobs that fits your preferences and competences.


We do our best, to allow as many as possible to use our platform. We verify all Pro-accounts manually, so it may take up to 48 hours. If you still experience that your account has not been verified, it can be due to:

You haven’t provided all mandatory information. This means that you have not answered the obligatory questions, or uploaded obligatory documents. We require the information and documents in order to verify your identity in accordance with Danish law, as well as to match you with relevant jobs.

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Yes! The Community Bonus is paid out as a bonus to your salary. How much tax you will pay will depend on your income.


In order to get access to the Community Bonus, you need to be a Pro-member (it is free to become Pro). Once Pro you earn your bonus by working via meploy.
During 2020 the bonus will be earned and paid out as you work. This way you don't have to wait and you will automatically get the bonus with your salary.


We give out 10% of our yearly profit to the Community Bonus program. The exact sum of your bonus depends on how many hours you work.

We've created three (3) levels during the year:

100 worked hours = 500 DKK
500 worked hours = 1000 DKK
1500 worked hours = 2000 DKK

The bonus is dynamic, meaning the amount can increase during the year if our profit goes up.

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No. About 90% of all jobs are, but we see that smaller companies tend not to have a collective agreement in place. Check the ploy description and if you can’t find your answer, reach out to us via the contact form below, and we will help you out.


Every hour you work via meploy, you are employed by us. We handle your salary, report and pay your taxes, and ensure collective agreements are followed. After having worked with meploy for more than eight (8) hours on average for a month, you will receive a contract in your email that you need to sign with a digital signature. It is super easy and you can always access your contract.


Working for a company in Denmark, you have certain rights. We want everything to be 100% transparent on meploy, so if you can’t find your answer online or under your profile, we will always reply to all questions sent to us. A guiding principle is that you have the same rights as persons employed by the company.


If you are from a country that is part of the European Union (EU), you are free to start working immediately!

If you are from a non EU country, you have to have a valid Danish work permit to work on meploy. Without one, you are not allowed to work via any company, nor us.

meploy don’t offer any help or assistance with applications for Danish work permits. For questions regarding work permits, please contact Styrelsen for International Rekruttering og Integration (SIRI).


We follow all collective agreements in Denmark. This also means that you can work under different collective agreements depending on where you work (Company A can have a different agreement than Company B).

If the company where you work does not have a collective agreement, you have the right to the same level of salary and compensation as people hired full-time by the company. This is quite common if you work for smaller companies on meploy.


When working via meploy you work as a temporary worker (“vikar” in Danish) and are always under someone else’s work instructions. This means that it is not us that tell you what to do, but the company with whom you are working. We are still your employer, and ensures all is correct, but you have to agree with the company where you work about what has to be done.

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Pensions are determined by local and collective agreements. Not every workplace has a pension plan in place. Pensions in collective agreements vary for example between 9,6% to 12,8%. As a rule of thumb, the employer pays in ⅔, and you as a worker pay ⅓ from your salary. You do not tax your pension when you pay it in, only when you get it paid, later in life.

When you start working at a new place, you usually have to earn your right for a pension, meaning you have to work with the company for two (2) to three (3) months (it varies between companies) before it kicks in.

If you already have had a pension plan with PensionDenmark or Industriens Pension, you can most likely earn a pension from day one. You don’t have to “earn” your pension if you have already worked with companies under collective agreements from DA, DI, Dansk Erhverv etc). Make sure to check with us if you are uncertain.


If you already have a pension plan with Industriens Pension, just let us know and we will continue paying into your account!

If you work under a collective agreement tied to Industriens Pension and don’t have a plan, we will create an account for you.


Please send us a request if you have another pension account, and we will see the possibilities for us to pay in there. In general we do not want you to start up a new pension plan, since it's not all pension companies that provide the flexibility that is needed. But we will try!


If you already have a pension plan with PensionDenmark, just let us know and we will continue paying into your account! No need to create a new one.


We currently have an agreement with PFA Pension. If you do not have a pension plan and earn your right for pension, we will automatically create a pension account for you. Once created, PFA will reach out to you with details on how to access your account.

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Unfortunately, accidents occur. When it happens, you are automatically insured by the workplace where it happened (in Denmark we have a mandatory accident insurance). Each accident claim is unique so we cannot tell you exactly what will happen. When you have had an accident, immediately contact the shift leader at the company where you work, and ensure that a report is written. Secondly, contact us for assistance.


We have a supplementary accident insurance with TRYG. So if anything happens, we will send you a link where you can fill out a claim. From here, TRYG will take over the case and help you. We are of course available for assistance, if needed.

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On the public job board you see all available ploys. Open the ploy, read through the description, check dates and time, and apply. Fill out the application page and send.

It is not us (meploy) that choose who will get the ploy, but the company posting.

If you get the ploy, you will receive an email with the exact address and details about the job, and if it went to someone else, you will receive a notification per email or in the app that someone else has been chosen.


When you sign up on meploy you receive a light profile. With a light profile you can apply to ploys (jobs on meploy) that are up to 8 hours. To be able to apply to all jobs on meploy, you have to become a Pro-member. And do not worry, it is free and only takes a couple of minutes.


To become a Pro-member of the meploy community, you need to fill out a simple application (5 minutes). Once Pro, you do not only get access to all ploys and shifts on meploy, you are also part of our Community Bonus Program where we share 10% of our profit with all the Pro members.

We believe in creating a community with strong values based on mutual respect and cooperation. Each meployee represents meploy and all of our thousands of members each day, which is why we reserve the right not to accept all Pro applications. So far, less than 1% of all applications have been rejected.


When you register on meploy we need to ensure the profile you have created is really you. That is why we ask for your danish social security number (CPR). We do not share any of your data publicly, as we simply need it to verify your identity, and to ensure that salary is paid to the right person - just as any other regular employment.

You can register on our site www.meploy.me, or on the meploy app. The procedure is the same and required in order to get you started.


You can access and sign-up on meploy via our app (android and iOS) or web/mobile browser. If you do not have a smartphone, there is a risk you that you cannot use meploy as we require mobile check-ins when you start working.

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App and email notifications are the standard form of notifications. App notifications are sent directly from the app, and when you click on them, you enter directly into the ploy or message.


App and email notifications are the standard form of notifications. Email notifications are sent directly to your email client of choice. It is important that you check your spam folder in the beginning to ensure you do not get notifications there.


We have built meploy so it services you. This means the platform will reach out to you if there are any actions you need to take. Once registered, you will receive notifications when new ploys (jobs) are posted or if a company would like to specifically hire you for a ploy.

This is why it is crucial you allow notifications, as without it, meploy will not work optimally for you.

We also send out automatic notifications when there is a new message, change in the ploy, or for example, if a shift has been cancelled.


If you don’t wish to work on meploy for a period of time you can either turn off all notifications, or Pause your account. When you Pause your account, notification are turned off automatically and employers won’t see your profile on meployee Skill Search anymore. You can “un-pause” your account at anytime.


Occasionally our Support Team reaches out personally to inform you about new job opportunities or changes. As a meployee you do not have a personal “agent” or manager, but the whole team works in reaching out to you when absolutely necessary.


When a company needs a replacement, for example a meployee got ill, they need to urgently find a replacement. To ensure we can quickly reach available meployees near the facility, we have developed robocalling. It is automated calls, where a “robot” reads up the ploy for you and asks if you would like to go.

You can after your first robocall turn off this notification simply by pressing nine (9).

If you don’t pick up the phone, and call the missed number, you will receive information about the call.


The most crucial and important notifications come with an SMS. We try to keep these at a low, why these are reserved for when it is urgent.

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All new ploys are posted on the job board and visible to everyone within 100 kilometers from the location. If you are already booked through meploy, ploys within the same timeframe will not be visible to you.

If the work requires a specific license or certificate, you have to first verify that with us before being able to apply to the specific job (example: forklift driver where we need to verify that you actually have a valid licence).


To join a company’s My Staff you can either be directly invited, or be automatically added after your first shift. 95% of all work on meploy goes directly to specific individuals as Private ploys.

Companies have full control over who they wish to add or remove from My Staff. If you have been removed from My Staff it could be due to a multitude of different reasons, and we cannot always give you the explanation why.


Companies can choose for themselves who they wish to work with and can save their favorite meployees in their My Staff. Through My Staff shift/team leaders can send a request to every member, or choose a group or an individual. These ploys are what we call Private ploys and are not visible to the whole community.

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Start with completing your profile to 100% and become a Pro-member of the community. Secondly, ensure your calendar is always updated. With these two points you are in a good place. After that, the algorithm favors meployees with repeated bookings from the same shift leader and participation in My Staff.

Simply put, ensure that you do your tasks in such a manner, that you will be asked to come again.


Our matching algorithm will always reach out to meployees that are the best match/fit for the job first. There are hundreds of different parameters that are taken into consideration but the three (3) most important ones are: 1) Your availability , 2) Skills & ratings, 3) Distance to location.

Fairness is very important to us why we work each day to ensure to optimise the matching. Public ploys are also always visible for everyone in the meploy community, so keep an eye on the job board if you are new.


Although it happens, we help companies choose the candidate, it is rare. We encourage companies to pick their candidates based on their applications and previous experience. Companies can therefore ask to see your CV and specific documents to make their choice. Most often, three to four well written sentences from you will be enough. Just ensure you are up for the job, otherwise it will be quickly noticed, and you will not be booked again.

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The calendar is central to the transparency on meploy as it gives companies an overview when you are available and helps our algorithm to notify you about new job opportunities. You can fill out your calendar three months ahead, and we will notify you when your calendar is empty.

We tried to make it very simple to use, so mark only the days you can work and leave the days you cannot blank.


If you are part of a My Staff for a company, the shift/team leaders can always see a snapshot of your calendar and book you directly via “your calendar”. So keep it updated if you are interested in getting more shifts!

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Meploy sends in your holiday allowance automatically every quarter to FerioKonto.

You can claim your holiday allowance by ordering it from your account on borger.dk

Here is a link: https://lifeindenmark.borger.dk/Living-in-Denmark

For further and specific questions please contact FerieKonto.

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