On the public job board, you see all available ploys. Open the ploy, read the description, check time and dates, and click apply. Afterward, you will be asked to write a short application, and then click send to finish.

It is not meploy that decides who will get the ploy, but the company that posts it.

If you get the ploy, you will receive an email with the address of the company and further details about the job. If you were unsuccessful, and somebody else got the ploy, you will also receive a notification per email or in the app to let you know.

To process your salary and verify your identity, we require the following:

- Your CPR number
- Your bank account details
- If you are an EU citizen: a photo of your passport or driver’s license
- If you are from outside the EU: a copy of your residence and work permit

We ask for this documentation - just like any regular employer.

If you are a citizen outside of EU, you cannot apply for shifts until your documents have been submitted and your profile fully approved.

We aim to verify your documents as quickly as possible. If you want to speed up the process, feel free to contact us at [email protected].

In order to start picking up shifts, you’ll need to complete a short application. Once your details are verified, you’ll get access to all available shifts – and you’ll automatically join our Community Bonus Program, where we share 10% of our profits with active members.

We’re building a community built on respect, responsibility, and teamwork. As a temp, you represent not just yourself, but everyone in our network. That’s why we review each application carefully – and while we do reserve the right to decline, it’s rare: less than 1% of applications are turned down.

We understand it can be discouraging not to get selected for shifts you’ve shown interest in. In many cases, there are multiple applicants, and it’s always up to the company to decide who they want to book.

Meploy doesn’t take part in their selection process, but we want to help you stand out.

Your profile works like a job application, so it’s important to keep it updated and well-written. Make sure to include:

• Your previous work experience and relevant skills
• A short description about who you are and how you work
• A clear, friendly profile picture – it helps build trust with companies

The stronger and more complete your profile is, the better your chances of being selected for future shifts.

Your holiday allowance is automatically paid into FerieKonto each month together with your salary. It usually becomes visible 2–3 weeks after the payment.

Holiday pay amounts to 12.5% of your holiday-eligible salary, and you can always see the earned amount on your payslip.

You can apply to have your holiday pay paid out via borger.dk.

If you have questions about your holiday pay, please contact FerieKonto directly.

Our payment period runs from the 20th to the 19th of the month in question.

Salary is paid out on the last business day of the month.

You’ll receive your payslip in e-Boks 1–2 days before payday.

If you believe your salary has been calculated incorrectly, or if you haven’t received your payment at all, please contact us as soon as possible.

You can reach us by phone at +45 7070 7703 or by email at [email protected], and we’ll look into it right away.

We always use your A-tax card (A-kort) by default when processing your salary.

If you prefer to use your B-tax card please contact us at [email protected].

When you arrive at the workplace and are ready to start, open the Meploy app and tap the red “Check in” button. Once your shift is finished, open the app again and tap “Check out” – here, you can also enter your break.

Your working hours will then be sent to the company for approval.

If you forget to check in, you’ll receive a reminder SMS 10 minutes after the shift starts. If you forget to check out, you’ll get a reminder one hour after the shift ends. If you don’t respond within 24 hours, we can’t guarantee that your hours will be submitted for payroll.

If you experience an issue with your time registration, please contact us as soon as possible.

If an error occurred while you checked in, please reach out to the meploy Support Team at your earliest convenience. You can reach us on the number +45 9360 9392, or you can fill in the form below. Please include as much information as possible in your message.

To receive payment, your hours must be registered in the Meploy app. This requires that your shift is set up in the system so you can check in and out.

If a company has asked you to show up without a shift in the app, please contact us as soon as possible at [email protected].

Make sure to include the date and time of the shift, as well as the name of the company you worked for.

Overtime depends on the company you’re working for and the collective agreement or terms they follow.

As a general rule, shifts longer than 7.5 hours may qualify as overtime but it depends on the specific collective agreement, policies, and rules of the company.

We always aim to stay ahead of this in close collaboration with our partner companies.

If you believe your overtime hours are not being handled correctly, please contact us as soon as possible at [email protected].

As a temp working through Meploy, you are not entitled to paid sick leave by default, since you are employed on a shift-by-shift basis.

However, you may be eligible for sickness benefits from your local municipality if you meet the 74-hour rule.

To qualify, you must have:

- Worked at least 74 hours over the past 8 weeks

If you meet these requirements, meploy will report your sick leave to the municipality, who will then assess your eligibility for sickness benefits.

If you have any questions, feel free to contact us at [email protected].

If you're unwell or can't make your shift, you must contact Meploy as soon as possible by phone at +45 70 70 77 03.

If you're calling in sick on the same morning as a scheduled shift, we must receive your sick notice no later than 06:30.

If your illness lasts more than one day, you’re required to report your absence each day until you’re fit to return to work.

OBS: If we do not receive your sick notice on time and in accordance with our guidelines, your right to sick pay may be lost. Additionally, your absence will be registered, which may lead to a written warning and, in some cases, temporary suspension from the platform.

When you accept a shift, it's considered a work agreement – both Meploy and the company expect you to show up.

If you can’t make it, you must cancel by calling Meploy at +45 7070 7703. This must be done as soon as possible – and no later than 24 hours before the shift starts.

If you cancel too late without a valid reason – or fail to cancel at all – it will be marked as a no-show. This may result in a written warning or immediate suspension from the platform.

We always encourage companies to create shifts that match their actual needs – it helps avoid unnecessary cancellations.

The company you're working for can cancel a shift or even your full shift schedule without compensation. However, if the cancellation happens after you’ve already shown up at the workplace, you’re entitled to 4 hours of pay.

At Meploy, we follow the collective agreement used by the company you’re booked with. If the company is covered by a collective agreement, you as a temp will also be included under those terms during your shift.

This means you may work under different agreements depending on which company you’re assigned to.

If the company is not covered by a collective agreement, you are still entitled to the same pay and working conditions as their permanent employees performing the same type of work. This is often the case when working with smaller companies through Meploy.

If you are from a country that is part of the European Union (EU), you are free to start working immediately!

If you are from a non-EU country, you are required to have a valid Danish working permit to work on meploy. In fact, without one, you will not be allowed to undertake any employment in Denmark.

meploy does not offer any help or assistance with applications for a Danish working permit. For questions regarding work permits, please contact Styrelsen for International Rekruttering og Integration (SIRI).

We follow all collective agreements in Denmark. This also means that you might be covered by different collective agreements depending on where you work (As Company A can have a different agreement than Company B).

If the company where you work does not have a collective agreement, you have the right to the same level of salary and compensation as people hired full-time by the company. This is quite common if you work for one of the smaller companies on meploy.

When working via meploy you work as a temporary worker (“vikar” in Danish) you will be required to follow someone else’s work instructions. This means that it is not meploy that instructs you what to do, but the company with whom you are working. We are still your employer and will ensure that everything is correct with your employment, however, the specific daily tasks will be determined by the company at which you are working.

Your pension depends on the collective agreement linked to the customer you work for.

Here are the two most common scenarios:

1. Pension from day one, if you can document that you’ve had a labour market pension (AMP) within the last 12 months (e.g. PensionDanmark, Industriens Pension, PenSam, etc.).

2. Pension after a qualifying period, if you haven’t had AMP recently. The qualifying period is defined by the collective agreement.

Note: Some workplaces without a collective agreement may follow different rules - we always follow the specific terms that apply to the job.

If you’re unsure whether you’re entitled to pension, feel free to contact us.

Unfortunately, accidents occur. Should it happen, you are automatically insured by the company which hired you via meploy (in Denmark we have mandatory accident insurance). Each accident claim is unique so we cannot tell you exactly what will happen. If you have an accident while working a shift, please immediately contact the shift leader at the company where you work, and ensure that a report is written. Secondly, contact us for assistance.

If you encounter any errors or technical issues, please contact us at [email protected].

Include as many details as possible - such as what isn’t working, which device you’re using, and when the issue occurred. This helps us resolve the problem faster.

When applying to a ploy on the job board, you will have the option to write a short statement to go along with your application.US this opportunity to tell the company who you are and why you are the right person for the ploy. This will greatly improve your chances!

You can also use the meploy-chat function to contact the company before applying, if you have any queries regarding the job.
When applied it is the company’s decision to “approve” or “reject” you for the ploy. Once you have been approved by the company, the ploy is officially yours, and more practical information, such as the address, will then be given to you.

When offered a job you will receive a notification, unless these have been disabled on your device. You can then either choose to accept or reject the ploy. If you continuously ignore job requests from a specific company, the company will stop contacting you directly. Furthermore you also risk that the system might register your account as “inactive”. Which means you won’t be able to enter the platform to apply for jobs or receive notifications.

If you are unsure if you fit the desired profile of a ploy or have any questions about it, you can always write directly to the company with the meploy-chat for an answer. It might also be that a company has some questions for you before hiring.

If you are not a EU-, EAA- or swiss citizen, you are required to have a valid work permit to be able to work through meploy.
Please note that we do not accept the following types: E, J, P, and Z.

When you only have 30 days left on your visa, we will send you a reminder, in order to give you some time to upload a valid extension of your visa or a new one. If you have received this message, please provide us with either a new work permit or dokumentation from Styrelsen for International Rekruttering og Integration (SIRI) demonstration that you have the right to work, while they are processing your application.
If it is not possible for your to get your visa extended, please ignore this message.

If you have more than 30 days left of your work permit when receiving this email, it could be because there are limitations to how many months you are allowed to work during your stay. You can read more about this in the section: Visa with time limited work permit.

Not all types of visas gives the right to work for the full duration of your stay. In these cases we will usually take the first valid day of your visa, as the marker for when your permit is valid.

If you have not been working during some of the months if your stay, we can in some situations extend the validity of your account. Please contact us via email at [email protected], regarding this.

When your visa expires it will no longer be legal for you to undertake work here in Denmark, and we will therefore unfortunately have to suspend your account. This means that you will no longer be able to log into your account, apply for new ploys or update your account details. If your visa has been extended we recommend that you upload a new and valid permit to your profile, this can be done under "documents" on your profile. We will also send you a reminder when you have 30 days left on your current work permit.

If you are unable to upload your new work permit, before your old one experies, you can contact us on our [email protected] and we will hereafter do our best to help you.

The job overview shows all available shifts that match the professions and the local area you’ve selected in your profile.

We don’t have additional shifts hidden from view - everything available is shown directly in the app.

We recommend checking the overview regularly, as new shifts can be posted daily.

You can reach our support team through the following channels:

Phone: +45 7070 7703
Email: [email protected]
Opening hours: Monday to Friday – 06:00 to 17:00